Announcement
Visit & Find your Perfect Solid Gold Jewelry from our sister shop, MinimalAllure!
https://www.etsy.com/shop/MinimalAllure
Featured items
Items
All Items
About JSVConcepts
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Necklace in the making -
Our Packaging -
Work Table
About JSVConcepts
Shop members
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Young Kim
Owner, Customer Service, Designer
Designer
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G. Kim
Creator, Maker, Setter
43 years old. 18 years experience.
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Sung Joo
Maker
38 years old, 14 years experienced Artisan
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Audrey
Assistant, Customer Service
Production partners
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Harmony Casting, Inc
LA, CA
Harmony Casting, Inc is the company which helps us for the 10k, 14k, 18k gold and platinum metal casting.
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JSV's Production Studio
Seoul, South Korea
As our sales volume increases, we have built our new production studio in Korea with very skilled jewelers. This sub-studio will help us to make perfect fine jewelry for our customers.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 24 hours of purchase
More information
Frequently asked questions
Shipping
◈ Domestic Shipping
- USPS Domestic Standard: 3 - 7 Days
- FedEx 2-Day Express Domestic: 1 - 2 Days
◈ International Shipping
- USPS First Class Int'l: 14 - 28 Days
- USPS Priority Mail Int'l: 6 - 14 Days
- FedEx International Priority: 3 - 5 Days
For International Customers - Customs and import taxes
Since every country has a different import tax rate, we are not able to estimate the actual amount for it.
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Production time & Rush Order
Since most items are the 'made to order', please note that it may take up to 3 - 10 business days for items to be ready for shipping. However, most of the orders will be shipped within a week.
If you need to receive your order by the specific date, please contact us by Etsy convo beforehand. We will rush an order to make sure it arrives on time. We may ask you to purchase the expedited shipping method to ensure timely delivery.
Rush orders are not refundable.
Return, Refund, Warranty
You can return your item within 14 days. If you are not satisfied with your purchase, please contact us within 7 days of receiving your item with your refund request. Then you have 7 more days for preparing the return shipping.
The following items can't be returned or exchanged.
- Custom or personalized orders
- Layaway payment plan orders
- Rush orders
- Platinum jewelry orders
All items will have 12 months warranty.
Please contact us if your item is broken outside the warranty period. We will fix your jewelry with a minimum fee.
Sizing & Adjustment
We can adjust most items to fit your sizing preferences. Most items can be made to any size and length. Please leave a note at checkout or contact us via Etsy conversation.
Even after purchasing the item, you can still ask us to adjust the size or length. Additional fees may apply.
Custom and personalized orders
Since most products are handmade and made in our workroom, you can ask us any form of personalization. You can choose from Rose Gold, Yellow Gold or White Gold. Also 10k, 14k and 18k gold are available for most of the items. Your own design is welcome too.
Custom orders are not refundable.
Gift wrapping and packaging
Most items are packed in the high-quality jewelry box.
The gift message is available. Please let us know what to write by leaving us a note at checkout.
the purchase with the payment plan cannot be refunded or exchanged.
Wholesale availability
Sure, we can do your wholesale orders!
We run our own factory so we can provide you the best product at very competitive prices.
Please contact us by email, info@jsvconcepts.com for more details.
Order Cancellation
Please contact us within 24 hours of placing the order if you want to cancel the order. A 10% cancellation fee of the item amount will be applied for any cancellation request after 24 hours.
Seller details
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